Testimonials
Here at Christmas Elves, we help make your Christmas dreams more magical. See what our customers have to say about their Yuletide experiences with us.
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“Excellent customer service. Could not be happier. Yesterday I had 3-4 staff helping me find exactly what I was after. Highly recommend.”
Lisa Michelle -
“I have visited Christmas Elves several times as a customer in the past and have always been blown away by their range of products and their decorating. So beautiful. Its a great place to be mesmerised and to feel joy!”
Anna Howe -
“Staff are always so generous with their time. Beautiful new trinkets and decorations arrive every year. Large faux native Australian flora was a theme one year - gorgeous Waratahs.”
Leanne Ngo
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“What a wonderful place to shop, i could only imagine working here all year.
We stopped in here as we were driving by and wondered how they could devote a whole big red building to Christmas. It's possible... It’s just so magical!! We were amazed when we walked through the doors to see the stunning Christmas trees and amazing displays. They have decorations for all budgets and tastes that you can’t find anywhere else. We were welcomed by two friendly ladies, happy to help when we asked for decorating advice. We ended up spending a few hundred dollars, but we are so happy.
Our home and garden is going to look amazing this year!”
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“Excellent service - used for a corporate event. Professional and accommodating. Friendly and easy to deal with. Thank you for all your help.”
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“I absolutely loved this place! It impossible not to find something you're looking for because they've got the world. The shop is so magical! Love it love it love it!”
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“The ladies where super friendly and very helpful. I definitely would recommend this store, the staff are excellent. Product range is excellent and prices are great!”
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Absolutely in love with my 7.5ft Smoky Mountain Christmas tree purchased at the Preston Store, and rose colour decorations, amongst various other ones on it and pearl rope. Starting to feel so festive. Love it! Staff at Preston Christmas Elves are always so happy and helpful and took the time with me to make sure everything would match and not clash. Very happy.
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“We were told that Christmas Elves was the best Christmas shop in Australia... Our friends are right.
We first visited their new store in Ferntree Gully, and then visited the mega Christmas store in Preston... It really is amazing. The staff are super friendly and helpful. They have a large range of Christmas decorations and amazing quality.
We love this store so much we came back at night to see the window display all lit up for Christmas. It truly is spectacular.”
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“Great help and advice in setting up our Christmas decorations at IceHQ. Every staff member I dealt with was wonderful and seemed as excited as I was to create the perfect Santa photo display. We are very pleased with the results and can’t wait to see all visiting children enjoy the display also. Looking forward to creating a Winter Wonderland with you guys next Christmas.”
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“A joyous and festive store with friendly staff to assist you. The store has many Christmas decorations and trees to choose.”
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“What a lovely place just wanted to thank you for our wonderful Christmas Tree!”
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“Bought our Christmas Tree and had a wonderful time with our children browsing so many wonderfully decorated Christmas Trees”
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“Fantastic. Pretty and cute stuff everywhere. Kids and adults will love it.”
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“I honestly think I need shares in this store. LOVE LOVE LOVE all your stuff!”
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“Loved the experience of this place ... made me smile at every turn in that shop..feel good place top marks.”
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I’m not even sure where to start but wanted to pass on the fantastic customer service that I received from Kristian. What started off as me saying I liked an item he had pictured on Instagram as it would suit a theme I was creating for my hallway ended in him sending me photos of all sorts of amazing items that would work perfectly with the theme I was creating.
Nothing was too much to ask which was so lovely and his knowledge of all things Christmas is phenomenal.
When I called the store to place my order we talked through all the items and how they would work together and he was just so happy which is even more important in the climate we’re all living in at the moment.
I can’t thank him enough for helping me create the perfect hallway that I know my children are going to love!
Please pass on how happy this whole experience made me - what an amazing asset you have in him!
